My 2005 Avalon has been giving me a headache and causing me great frustration. The problem was battery drainage. If I parked the car at my house for more than 12 hours, let alone start the car, I could not open the door. I took it to Priority Toyota three times, and they were unable to figure out the problem. Finally, they concluded the car has no problem. I just happened not to drive it much.
With the recommendation of a Pep Boys employee, I took my car to Tidewater Auto Electric. The reception was courteous, and the conversation was encouraging. Mike promised me that they would figure out the problem and he will get back to me in one day. To be honest, I was hopeful but skeptical. Five hours after I dropped the car, I got a call from Mike. They figured out that the amplifier was turned on by itself and drained the battery. After I brought the car, I intentionally parked it for three days and checked if it will start. As soon as I opened the car without a glitch, I knew the wonder these people had done is true. I lack words to thank them.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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With the recommendation of a Pep Boys employee, I took my car to Tidewater Auto Electric. The reception was courteous, and the conversation was encouraging. Mike promised me that they would figure out the problem and he will get back to me in one day. To be honest, I was hopeful but skeptical. Five hours after I dropped the car, I got a call from Mike. They figured out that the amplifier was turned on by itself and drained the battery. After I brought the car, I intentionally parked it for three days and checked if it will start. As soon as I opened the car without a glitch, I knew the wonder these people had done is true. I lack words to thank them.