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Thomas Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(855 Reseñas)
76

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.9/5Calificación general 3.9/5Calificación general 3.9/5Calificación general 3.9/5Calificación general 3.9/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
16
Total de ReScores
3.9
Promedio de ReScores
76
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Thomas Hyundai in Cumberland, MD. is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Thomas Hyundai in Cumberland, MD. is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(301) 724-6310

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10325 Mt Savage Road Cumberland, MD 21502
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(855 Reseñas)

JP
gravatar
James P.
Westernport, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/25/2024
0
Categoría: Service
Total Failure
Let me start by saying, I have purchased all kinds of vehicles in my life to include, Ford, Chevy, Toyota, Nissan, Volvo, Audi Kia and unfortunately Hyundai. I have purchased from a multitude of dealerships.

My Hyundai Santa Fe that is less than 2 months old and has 8000 miles on it had to be towed to Thomas of Cumberland. Thomas evaluated the vehicle and advised the radiator had a pinhole leak in the radiator that was caused from outside influence. There is no damage to the grill, the underneath of the vehicle or anywhere for that matter. Apparently the vehicle is so poorly designed that normal driving can cause a puncture in the radiator. Thomas was willing to do nothing to help me, other than to be condescending towards me and to try to charge me nearly $1400 for a repair. I did not purchase the vehicle at Thomas or I am sure this would have been handled differently. Unfortunately, Hyundai would only tow it to the closest dealership and not where I bought it from. Do not buy Hyunda and at all costs, do not deal with Thomas Hyundai
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.