I have yet to have a bad or dishonest experience with John at the Dent Co. This trip I had him look over my mom's Toyota Camry which will be used to transport my adult son with autism. My words to John were.. "please make sure this car will be safe and sound." He replaced a broken headlight and cleaned the other (sanded and put a clear coat on it), installed a rearview camera (recommended one, purchased it and installed), changed all 4 tires, checked all liquids, changed oil filter (didn't need oil change yet), found a new key fob (and programmed it) so I'd have an extra, and let me know the windshield wipers and other items look ok/safe. And then he both picked up the car and delivered it to me because I was unable to drop off or pick up easily due to my work schedule. He does NOTHING that is not needed, and his prices are more than reasonable. He works endless hours to make sure his customers are satified. Thank you John and staff for your work!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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