Invested just under $1k in repairs that were unsatisfactory. Attempted to get the shop to redo the work. Mechanic wanted to keep the car all day giving no estimated time of when he would get to my car despite having scheduled a time to bring in my car. The fact that they initially had my car all day and were still unfinished by closing time told me plenty. I now must invest another $1k as a result of their unsatisfactory half ass work.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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