I always cringe waiting for the mechanic to give me price I hope I can afford. It's even more nerve-wracking to be waiting for a quote from someone you've never used. Today I unexpectedly found my car "dead" as I was leaving for work. Having heard the Car Doctor has a loaner program, I called, despite being nervous about never having used them. I used the store in Plainville on Hayden Ave. I got a loaner and within an hour of having left the garage, Jay called me and gave me the price of the repair. The sigh of relief was, I'm sure, audible through my office door. The Car Doctor in Plainville surpassed my expectations. They got me to work with a loaner vehicle, fixed my car, and made my day with a reasonable price. I will absolutely go back to them in the future and I'll be sure to tell everyone I know to give them a try.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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