What services do you offer?
If it’s a BMW, you’re good.
All work guaranteed. Se habla español.What services do you offer?
If it’s a BMW, you’re good.
All work guaranteed. Se habla español.
Easy and enjoyable experience here with my first BMW. Repair prices are going to be slightly higher than a Japanese vehicle but that’s given. Going to a trusted indy shop helps a lot with repair costs compared to the dealership and this shop has gained my trust with their quality of work, timeliness, and prices. Thank you!
We have been taking our BMW x3 here for years. Trustworthy, honest fair pricing. Alfredo and his mechanics are excellent diagnosticians & communication is great. Colin always responds quickly & is so very pleasant.
Thanks BMW Guy!
Alfredo has been working on our cars for over 30 years
He and his staff are expert mechanics. Honest and dependable. These guys are definitely the “Pros from Dover”
Alfredo and crew have earned my business time and time again. Quotes from the dealership that Alfredo handles for a true fraction of the cost. I don’t think I have ever recommended a business to friends more than I have The BMW Guy!
Great people, excellent work and very trustworthy. Highly recommended for BMW owners.
CH
Carrie H.
BMW 430i
04/10/2025
Cliente Verificado
10
So honest!
After having a multi point inspection at the dealership (covered by the warranty) the dealership told me I needed new rear brake pads and quoted over $580 to replace them. I took my car to Alfredo and he assessed them and told me it was not necessary to replace them and that based on my driving and the amount of mm remaining, it would likely be another 6 months before I needed them. I so appreciated his honesty. Also, the quote I received from Alfredo was much less than the dealership. I have been going to The BMW Guy for many years because of his honesty and fair pricing. I recommend him to anyone with a BMW.
Alfredo is a real professional and is a true expert at his craft. The entire staff is great and helpful. I will be using them for service needs moving forward.
Alfredo and his excellent support staff are ALWAYS spot on in their work and go that extra effort every time I bring my BMW in for repairs. Thanks guys!
Nice people, helpful and provide good advice. Unfortunately, I would not recommend BMW Guy or use their service in the future. They tell you up front they reimburse for an economy rental if you need a vehicle during the repairs. They don’t tell you the $ amount they reimburse, which is $30 per day. I went to the nearby enterprise and the cheapest vehicle available was $55 per day with no cheaper options. BMW Guy ultimately saved money on the cost of my repairs, but being out $25 per day on the rental was a net loss. It would have been wiser to use the BMW dealership, take the loaner car at no cost, pay more for my repairs and avoid the hassle of a cheap rental car. BMW guy isn’t a great option because you’re going to get stuck with a rental car bill.
Today I took my bmw i 428 today to the BMW guy. Usually it takes a couple days at a dealership to get my cars fixed. I was pleasantly surprised to get my car back in 1 day. Carlsbad BMW is the only dealership left in the area and the wait times are horrendous there.
Needed a little work done on my Mini Cooper and The BMW Guy was recommended to me. The last place I took my car to recommended work that wasn’t needed. So frustrating! These guys are professional, quick, knowledgeable, and honest. I will continue to give them my future business!
Excellent customer service. Alfredo provides excellent service and is transparent with all of his quotes. Colin has done a fabulous job in communicating and provides updates on car and when done. I have been taking my BMW here for years and will continue .
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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