I bought a 2013 Hyundai Sonata Hybrid Limited not from this place. I had a third party warranty on my car. After purchasing of this car the maintenance light came on. I took it to where I bought it but they couldn't figure out what was wrong. After a few days popping on and off. While on 465 my car stalled and said that the battery wasn't charging. I took it to where I bought the car and they were told by this place that it was the relay switch. That was replaced. Roughly a month later it did it again. The service people where I bought it brought my car here. They said that it needed an update on the programming. Then roughly a month later it did it again. I dropped my car off July 7th. After several phone calls they couldn't figure out what was wrong with my car. (They are the professionals.) I told them the conditions at which my car was stalling and saying the battery was not charging. They finally tested the battery. Come to find out it had a dead cell. This was now August they figured this our. They ordered the battery. By September after several phone calls and leaving messages. No call back. My dealership finally got a hold of someone. To find out that they ordered the wrong battery. Now it is September. I started calling them because I was getting tired of not having my car. When I finally got a hold of someone I was told mid October to late October. Around October 15th I called and I was told now they don't know when the battery was going to be in. November came and gone no update. By November 29th they finally said my car was done. I only had my car about a month again and the exact same thing is going on. I believe that they did not replace my battery. They just said it was done just to stop the calls but they took their $7000 for a brand new battery though. If you want no call back and voicemail after voicemail and now call backs. Then go ahead and take your car to them. Very poor service team. They have no professionalism at all. I barely was able to drive this car 6 months out of this entire year.
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