This place is a joke! They are out to get the customer for any over or upcharge possible.
Had plugs and coil replaced at Firestone for a engine light saying misfire on cylinder 1. Didn't fix problem completely, Firestone said it was probably a valve issue and they really didn't do that.
So I took it to TC Auto Service. They said they could do that kind of repair and look into it.
I was quoted $200.00 to take off the valve cover and check out the cylinder and valves. Said it wasn't a fuel or injector issue.
Said OK. Check it out. Came back with a head assembly replacement for $4,000.00 for one head and $6,000.00 for 2 heads. A new head from the dealer is only $475? There labor rates must be through the roof! So I said button it back up I'll come and get it.
Long story cut short. They charged me $99.00 inspection fee for telling me basically what Firestone did ( it's on the invoice saying Firestone said). $260.00 to remove valve cover. $150.00 to put it back on. $105.00 dollars for a valve cover casket.
So $545 dollars to get my car out.
Was quoted only $200.00 to check it out. They get you when its time to put it back together. Very deceiving!!
In fact, service writer Joe told me some people don't have their cars put back together and they just put the parts in a box?
I can imagine why!
Be very careful. Wolf in sheep's clothing!
Dealer quoted $2,200.00
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Had plugs and coil replaced at Firestone for a engine light saying misfire on cylinder 1. Didn't fix problem completely, Firestone said it was probably a valve issue and they really didn't do that.
So I took it to TC Auto Service. They said they could do that kind of repair and look into it.
I was quoted $200.00 to take off the valve cover and check out the cylinder and valves. Said it wasn't a fuel or injector issue.
Said OK. Check it out. Came back with a head assembly replacement for $4,000.00 for one head and $6,000.00 for 2 heads. A new head from the dealer is only $475? There labor rates must be through the roof! So I said button it back up I'll come and get it.
Long story cut short. They charged me $99.00 inspection fee for telling me basically what Firestone did ( it's on the invoice saying Firestone said). $260.00 to remove valve cover. $150.00 to put it back on. $105.00 dollars for a valve cover casket.
So $545 dollars to get my car out.
Was quoted only $200.00 to check it out. They get you when its time to put it back together. Very deceiving!!
In fact, service writer Joe told me some people don't have their cars put back together and they just put the parts in a box?
I can imagine why!
Be very careful. Wolf in sheep's clothing!
Dealer quoted $2,200.00