I will never do business with this Broken Arrow tire shop ever again. The guy at the counter was the rudest person I’ve ever experienced. he told me how much it would cost me to take a tire off of one rim to another. The rim and tire was in the back of the truck and a mechanic unloaded out of my truck and it took about 3 or 4 minutes to change. He brought them back to my truck and loaded them. I told him I needed to go back inside and pay the guy at the counter and he told me not worry about it I didn’t owe anything so I told him thank you. After I drive 12 miles back home the guy behind the counter called rudely and told me why I drove off and didn’t pay with an attitude. I tied to explain to him what I was told and he slammed the phone down before I could finish telling him I would come back to pay him. I drove back to pay him and he said with an attitude it’s been taken care of. I told him I would like to pay if I owe the money. I said as rude as you were slamming the phone down before I could explain what happened I would not be coming back. As I was walking out he told me good he didn’t need a customer like me. I told him I would let everybody know how he treated me and he said to knock myself out. WOW
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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