The perfect storm. New cars coming in a few a day and construction at dealership. We were fortunate that Kojac returned our 1st inquiry which was made by e-mail. New cars were coming in a few a day and he kept us informed on colors we might like until we found the perfect combination of color in the car, we originally wanted. His charm along with keeping us informed at every step mad this the best car purchasing experience we had ever had.
We had a small glitch the first day which he arranged immediate service for and no further problems.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
We had a small glitch the first day which he arranged immediate service for and no further problems.