This owner is successfully ruining his family's business reputation of 30 years. I was not only overcharged, but the original diagnosis was an oil leak. $2611.00+ and 2 weeks later I still have an oil leak. Owner claims that I don't have one, despite evidence of it leaking, and his charges to replace crankshaft seal, oil filter and 5 quarts of oil. He tried printing a partial invoice to prove his claim, I have original invoices and original diagnosis, shows his is altered. I'm taking them to small claims court. This guy is a rip off and very dishonest.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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