Super Auto Repair provides high-quality automotive service and repairs in Riverside, CA, and the surrounding area. Call us at 951-977-9733 to schedule an appointment! Super Auto Repair provides high-quality automotive service and repairs in Riverside, CA, and the surrounding area. Call us at 951-977-9733 to schedule an appointment!
Cliente VerificadoThank you for sharing your experience with us! It sounds like you had quite the adventure with your van - groceries and a surprise battery situation included. We're pleased to hear you appreciated our communication and the speed of the service. We take your feedback regarding the engine cover seriously; we want every part of your vehicle returned better than we found it. As for the battery connections, while it looks like the heat may have played a cheeky role in that little drama, we understand it can be frustrating. Your insights help us improve, so we appreciate you taking the time to let us know. Here’s hoping your next trip is smooth sailing with no dead ends!
1) My engine cover along with the belt that came off was in the back of my van. I did advise that both were in the van. My engine cover was not replaced when service was complete. It is still in my van.
2) The next day I traveled to several stores with no problem, very happy to have my transportation back!
However, when returning to my van at the last stop, my battery was dead. I mean absolutely zero juice.
I phoned Super Auto just to let you know & see if maybe there was a connection or if a common happening since I know my battery had to be inspected etc. No accusations, merely asking for possible advice. When AAA inspected my battery he found that all connections were just down set around the posts, not secured. He screwed them all down & my battery was fine again.
Not your fault how hot it was that afternoon, but it was blazing for an hour and a half (with groceries)
I hope you understand the spirit with which I am giving this review, again I am very happy with the general repair.