Summit Automotive is your local auto shop serving the La Mesa, CA area. Give us a call for your automotive needs.Summit Automotive is your local auto shop serving the La Mesa, CA area. Give us a call for your automotive needs.
Such a terrible experience for my kid to go through. I sent my kid to take his car for service to this location, thinking they would be customer-friendly and honest and he got neither.
He was charged for gas that he did not recieved. Over-filled the coolant and had to have it drained. The mechanic admitted to driving the car when it was so low on fuel where it would overheat the fuel pump.
When confronted about the fraudulent charge, the manager shoved $20 in his hand and told him never come back - he was charged $30 and got nothing.
While under their care, the body of his car was damaged, and when confronted management refused to continue the conversation. Making yapping gestures with their hands.
What kind of professional customer service employees act like this?
Will never use or recommend again!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
He was charged for gas that he did not recieved. Over-filled the coolant and had to have it drained. The mechanic admitted to driving the car when it was so low on fuel where it would overheat the fuel pump.
When confronted about the fraudulent charge, the manager shoved $20 in his hand and told him never come back - he was charged $30 and got nothing.
While under their care, the body of his car was damaged, and when confronted management refused to continue the conversation. Making yapping gestures with their hands.
What kind of professional customer service employees act like this?
Will never use or recommend again!