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Stevens Creek Chrysler Jeep Dodge Ram

Puntuación Promedio
Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5
1.5
(51 Reseñas)
-100

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility. Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility.

Categorías
Concesionario Dodge, Mantenimiento del coche, Mantenimiento de automóviles
Contacto
(888) 838-6705
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
4100 Stevens Creek Blvd San Jose, CA 95129
Reseñas de Stevens Creek Chrysler Jeep Dodge Ram's
Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5Calificación general 1.5/5
1.5
(51 Reseñas)

LR
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louis r.
San Jose, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/24/2025
0
TERRIBLE SERVICE DEPARTMENT
In late October of 2024 I visited my local dealership for the Jeep Wobble on my 392 Rubicon. I paid a total of $299.00 for them to test drive my car and confirm my concerns were valid. I asked for a quote/estimate for the repair and they were uninformed as to how to solve this issue and gave me a generic answer you can find on google. I called for the next couple days to obtian an estimate and they kept me on hold and I eventually told them I was going to get my vehicle since they had it sitting there and not working on it. Their service team is one of if not the worst I have ever hand the displeasure of working with. I asked to speak to the service manager due to my horrible experience and he sent me through a rabbit hole to obtain a refund which included being on hold with the "Jeep Wave Group" until they told me that the dealership was sending me in a circle and that they should issue me a refund. It really shows how shady the dealership is when a Stellantis Case Manager tells you that you wre being given the run around and to speak to the manager and/or GM.
The service manager ignored my messages for months until I called again to get a response. I was not provided any paperwork until I called them many times requesting documentation. The service manager sent me the paperwork about 4.5 months later. What am I supposed to do with that now? now that I paid them $299.00 and I had a reputation shop fix the issue same day. I would recommend to everyone to never do business with this dealership. Their sales department looked at my funny when I wanted to test drive the 392 Rubicon so I went and bought one elsewhere and now their service department is proving to be just as terrible. I would recommend to go anywhere but this scamming dealership.
Service Advisor: Hamed Mahdavi
Service Manager : David (Unknown last name)
0/10 would not recommend if they were the last dealership known to man
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.