We searched for a long time for a new bus for our youth department. We found a bus as SRQ Auto. We had an independent mechanic check out the bus and purchased it. I flew down to pick up the bus and bring it back to Alabama. After 1 hour on the interstate an alarm code came on. I called SRQ and they said they did not know what it was. After several more hours the bus engine started cycling down. It was getting late and started to rain. When I turned on the whippers they broke after 10 minutes. I called the next morning and asked if we could bring it back. I was told “All sales are final”. I even offered to pay a $5000 return fee. They refused. I finally made it to Tallahassee FL. After being at a service center for 2 months we were able to drive it home. On the way home again the engine started cycling down again. We purchased in June of 2021. Today in is January of 2022 and we have put in over $10,000 additional money for repairs and it still does not work. DO NOT BUY FROM SRQ!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
