I've been taking my Subarus to Spartan in Wilbraham for 20+ years now. I cannot imagine better service. This go round, I took in my 2010 pzev Outback with 190,000 miles on it. Cosmetically, this car looks fabulous, but I knew when I bought it a year ago for $3,500 (!) that I would have to put some $$ into it to keep it going until 300,000 miles. (That's always my goal with my Subarus). I want to give a HUGE shout out to Cory, the mechanic who made everything right for me. We came up with a pretty good list of items that needed attention during an oil change last week- so, this week Cory worked on it for 3 entire days, attending to the suspension, the radiator, the brakes, and the exhaust. I was most impressed with the list of "extras" that Cory was able to address at no charge, which immediately takes the "sting" out of the total $$ I invested in this fix-it. You are THE MAN Cory!! Whoohooooo!! I travel A LOT, and this summer will be adding 5,000 miles to the odometer. I feel confident that my Sube will not fail me after all the attention that Cory gave to it. Thanks you Spartan, and thank you Cory!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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