The person answering the phone first told me they're too busy to do an oil change and tire rotation on a Saturday even if I left the vehicle for the day.
Second attempt to schedule resulted in a claim that I can't use more than one Groupon purchased services in one visit, when the Groupon clearly stated I can.
Be aware that waste oil disposal and taxes is still tacked on, so actual price for tire rotation and oil change is about $18 each time, even with a Groupon.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
Second attempt to schedule resulted in a claim that I can't use more than one Groupon purchased services in one visit, when the Groupon clearly stated I can.
Be aware that waste oil disposal and taxes is still tacked on, so actual price for tire rotation and oil change is about $18 each time, even with a Groupon.