Actual service was very good. But setting up an appointment is very difficult if you work. Many times no one answers the phone, and leaving a voicemail is useless. Also waiting for an oil change was way too long.
Recomendado
Bob P. de SPARKS Complete Car Care respondió el 07/31/2013 12:39 PM
Thank you greatly for you feed back. It helped us identify an issue with our phone system. we have now fixed that issue. your full service oil change and inspection should take around 45 mins. Sorry if we did not communicate the time needed for the service and inspection. thank you and we look forward to seeing you on your next visit.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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