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South Bay Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,261 Reseñas)
82
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
121
Total de ReScores
4.9
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Located in Torrance, CA, South Bay Hyundai is staffed with expert technicians who provide Hyundai repair and maintenance services.
Call us to schedule an appointment today! We are convenient to Long Beach, El Segundo, Palos Verdes, and the beach cities!
Located in Torrance, CA, South Bay Hyundai is staffed with expert technicians who provide Hyundai repair and maintenance services.
Call us to schedule an appointment today! We are convenient to Long Beach, El Segundo, Palos Verdes, and the beach cities!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(424) 456-2030
Opening in 50 minutes
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
20433 Hawthorne Boulevard Torrance, CA 90503
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,261 Reseñas)

UU
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Unknown U.
Torrance, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/20/2022
0
Categoría: Service
Bad
The head receptionist Camille Boone does coke everyday and is always late. Has had sex with more than two salesmen one of them being her boss. Lots of nepotism through out the place especially with the head receptionist mother working for Hr. It's a service porter that got away scott free from touching a previous employees butt inappropriately without consent even went as far as sending lingerie pictures. The incident was reported Camille, Jermain, Juan and two additional salesman and nothing ever happened. No statements taken or anything. The service department is just as bad as the sales department with the receptionist there sleeping with all of the service workers and a sales manager. The employees smoke and drink on the premises without regard for anything. People use gas tickets to get free gas on personal vehicles without higher ups knowledge it like a circus in there.This place is totally unprofessional and just down right dirty.

Cliente verificado
Los Angeles, CA
2022 Hyundai Elantra Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
A place you can trust!
Honest and fast service! It's best!
CALVIN J. de South Bay Hyundai respondió el 03/25/2022 08:42 AM

Thank you for the 5 -stars!


AH
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Alexander H.
Palos Verdes Peninsula, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service, as always!
Calvin and Donnie were very attentive, quick to get my car back after servicing cleaner than when I brought it in, and always make sure that my needs are met. Calvin always make sure the entire process from making the appointment, dropping off my car, and picking up my car is quick and seamless. Thanks so much! I will continue bringing my car back for servicing and referring friends and family.
CALVIN J. de South Bay Hyundai respondió el 03/25/2022 08:41 AM

Thank you for the 5 -stars!


DF
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Denise F.
Torrance, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Vanessa is the best. Very professional and helpful.
Vanessa is the best. She goes above and beyond to fulfill my expectations. As usual the service was great.
CALVIN J. de South Bay Hyundai respondió el 03/21/2022 05:25 PM

Thank you for the 5- stars! 


SK
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Sarah K.
Inglewood, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Nicole in the service dept was Simply AWESOME
Nicole Nelson in the Service Dept. was very professional and had a great attitude very friendly with a pleasant smile. Thank you Sincerely, Sarah xoxo
CALVIN J. de South Bay Hyundai respondió el 03/18/2022 12:33 PM

Thank you very much for the feedback with 5- stars! 


Cliente verificado
Rancho Palos Verdes, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Review follow up
Review follow up from the service advisor Nicole was very professional and certainly made customer feel very happy and feel important

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/16/2022
Tipo de Servicio: Repair
9
Categoría: Service
Recall service & maintenance
very satisfied with the service from this dealership
CALVIN J. de South Bay Hyundai respondió el 03/17/2022 08:33 AM

Thank you for taking the time to fill out the review for us


YW
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Yolanda W.
Los Angeles, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2022
cliente verificadoCliente Verificado
8
Categoría: Service
Pleased
I'm pleased with my car being serviced at So Bay Hyundai. The people are very nice & helpful. Jack was very helpful & understanding. His customer service is really good that makes a difference in dealing with the public. My car was serviced & I left there a happy camper. Thank you.

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/15/2022
Tipo de Servicio: Maintenance
5
Categoría: Service
Pleased
I like coming here to get my car serviced. People are nice. Nice environment. Thank you.
CALVIN J. de South Bay Hyundai respondió el 03/16/2022 08:40 AM

Thank you for taking the time to fill out the review for us. 
Please contact me directly via email calvinj@sbhyundai.com 


Cliente verificado
Gardena, CA
2019 Hyundai Ioniq Hev
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Service
Staff was very friendly and knowledgeable. I appreciate the help.
CALVIN J. de South Bay Hyundai respondió el 03/14/2022 03:07 PM

Thank you for taking the time to fill out the review for us


DF
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Daryoush F.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service department
I love Hyundai and I'm so happy to choose South Bay Hyundai because of Calvin Jeong in service department,he is so professional and polite.he is not only very kind but also trustable.
To be honest I have my ioniq for more than 5 years but during this period so many times I thought that change my car but the only reasons I didn't do that was South Bay Hyundai specifically Calvin Jeong .
Thank you South Bay Hyundai and congratulations to have employee like Calvin Jeong.
CALVIN J. de South Bay Hyundai respondió el 03/09/2022 08:50 AM

Thank you always for taking good care of us with 5 - stars!


PC
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Patricia C.
Lawndale, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Nicole who serviced me when I first arrived was quick and efficient no time waiting and then my experience just got better when my car was finished everyone was so polite I’ve been very happy servicing my car at South Bay Hyundai.. great job guys Pat Civitello
CALVIN J. de South Bay Hyundai respondió el 03/08/2022 11:18 AM

Thank you for the 5 - stars! 


Cliente verificado
Redondo Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very good customer service. Always!
The service personnel are excellent: polite, respectful, considerate, and just plain nice.
Very rare nowadays.
CALVIN J. de South Bay Hyundai respondió el 03/07/2022 03:58 PM

Thank you for the 5- stars! 
if you are still having issue with the windshield washer fluid please feel free to contact me directly via email
calvinj@sbhyundai.com


AW
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Alieda W.
Compton, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service at Hyundai
My service member was really nice and sweet. They accommodated me and my family and the service was quick. I’m grateful for the Hyundai team!
CALVIN J. de South Bay Hyundai respondió el 03/04/2022 08:50 AM

Thank you very much for the 5- stars! 


XF
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Ximena F.
San Pedro, CA
2020 Hyundai Ioniq Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Servicio Bueno
Aunque esperaba me explicaran si el vehiculo tenia GPS o como debia usarlo en el vehiculo, algo que falta es que deberian entregar el vehiculo limpio, es un servicio que no prestan
CALVIN J. de South Bay Hyundai respondió el 03/01/2022 12:20 PM

Thank you for the 5- stars! 


MA
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Moises A.
Torrance, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Moises Abundes
It feels grate that my service advisor Jeremy is always there to help me with my vehicle need's.
CALVIN J. de South Bay Hyundai respondió el 02/25/2022 05:20 PM

Thank you for taking care of Jeremy with 5- stars! 


Cliente verificado
Hawthorne, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent vehicle service experience
Beginning with the email/text reminder to schedule my service appointment, paperless check in, clean coffee area and waiting area, professional and courteous and polite team members and staff. The pick up was great too.
CALVIN J. de South Bay Hyundai respondió el 02/23/2022 08:49 AM

Thank you very much for the 5- stars! 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.