SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.
Our company is based on the belief that our customers’ needs are of the utmost importance. Our
SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.
Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. We have the resources and experience needed to address a wide variety of issues, and we can diagnose your vehicle’s performance, consult you on our findings, and help you make the right decisions to keep your cars value high. Our services range from simple tune ups to extensive engine and transmission repairs, and our rates are competitive.
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Thanks for the review!
Mr. Umstead. I am sorry that you are disappointed with your service, but maybe there was some confusion. Your vehicle was brought in for an oil change and a "check coolant" message that was on. We performed the oil changed, and found that your coolant was low. We also did a pressure test but did not find any leaks at this time, so your coolant was filled to the appropriate level. We did inform you(a note on your invoice and told verbally on the phone) that your other light was on. The vehicle is actually still at our shop to look into the check engine light and to replace the fuel tank. Thank you for allowing us to service your vehicle and if you need any further clarification I am certain that one of our service advisors would be happy to speak with you.
Thanks for trusting us with your repairs and for taking the time to leave a review!
Thanks so much Shanon!
Jason, thanks for being a loyal customer and trusting us with your vehicles! I know you told the front desk you thought you left a 5 star review, so we will pretend ;).
Thanks for taking the time to leave us a review and I am glad you were happy with your service!
Thanks for the high praise - I will definitely pass it on so everyone know :)
We are so grateful for our loyal customers and the trust you put in us. Thank you for leaving such a wonderful review!