Not sure why there are so many 5 stars. My entire experience with the shop made an already frustrating situation miserable.
They are WAYY over priced. I saw the good reviews on yelp and got my car towed there when it broke down. 3 days later they called and told me I need a new fuel pump and battery and were going to charge me 780$. In a hurry to get my car back I agreed.
After I agreed I called JT Auto and Firestone. Jt Auto quoted me around 400$ parts and labor and Firestone 500$ parts and labor. I cannot encourage you enough to check out JT Auto before throwing away money at Sooter's.
The lady at Sooter's I spoke to on the phone mentioned they were going to look at why the check engine light was on. I never heard back on that and when my car was FINALLY ready to be picked up, 7 days later now, they told my totally was 997$. Apparently, they took it upon themselves to turn off the check engine light by switching spark plugs. Which an extra 200$ to switch spark plugs is absolutely absurd and I didn't even give them permission to do it.
When you have car troubles you are usually in a desperate situation and want the fastest cheapest remedy. Neither of which you are going to find at Sooter's. I genuinely feel like I was taken advantage of and want to do everything I can to make sure no one else has to deal with this awful establishment.
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They are WAYY over priced. I saw the good reviews on yelp and got my car towed there when it broke down. 3 days later they called and told me I need a new fuel pump and battery and were going to charge me 780$. In a hurry to get my car back I agreed.
After I agreed I called JT Auto and Firestone. Jt Auto quoted me around 400$ parts and labor and Firestone 500$ parts and labor. I cannot encourage you enough to check out JT Auto before throwing away money at Sooter's.
The lady at Sooter's I spoke to on the phone mentioned they were going to look at why the check engine light was on. I never heard back on that and when my car was FINALLY ready to be picked up, 7 days later now, they told my totally was 997$. Apparently, they took it upon themselves to turn off the check engine light by switching spark plugs. Which an extra 200$ to switch spark plugs is absolutely absurd and I didn't even give them permission to do it.
When you have car troubles you are usually in a desperate situation and want the fastest cheapest remedy. Neither of which you are going to find at Sooter's. I genuinely feel like I was taken advantage of and want to do everything I can to make sure no one else has to deal with this awful establishment.