We have had good experiences with Sohars in the past with gas powered equipment, so we decided to take our electric mower (Rybobi)to them as well. It took 27 days and three phone calls on our part to have them look at the mower and diagnose the problem
Although we confirmed directly with the manufacturer that the work would be covered under warranty, Sohars was unwilling or unable to do the work under warranty and advised us it would cost $400 (with an additional $200 deposit) and take 3 to 5 weeks to repair
We took the mower to M&D limited on Broadway in Oakwood Village. They can repair it in one week, under warranty
I would not recommend Sohars for electrical equipment repairs
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Although we confirmed directly with the manufacturer that the work would be covered under warranty, Sohars was unwilling or unable to do the work under warranty and advised us it would cost $400 (with an additional $200 deposit) and take 3 to 5 weeks to repair
We took the mower to M&D limited on Broadway in Oakwood Village. They can repair it in one week, under warranty
I would not recommend Sohars for electrical equipment repairs