Old school communication combined with quality service
After experiencing frustration with my dealership, I decided to try an alternative. I have been to Smitty’s Repair twice in the last year and a half and will not go anywhere else now. These guys are a good combination of old school communication along with modern up-to-date service. They were/are committed to not only solving the problem (front brake rotor), but explaining the problem. The icing on the cake…the price was reasonable too.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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