The mechanic changed the oil and got oil and grease on the stealing wheel,leather, and really bad ground in oil grease and grit from his boots on the carpet.This could be easily prevented by placing newspaper on the carpet and whipping down the stearing wheel and leather.A big mess for me to clean up. This shows disrespect for the customer's property.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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