Bought a new used VW Passat with 34001 miles. When I called to set up my 1st service which takes place at 40k miles I was told it would cost me $568.00. I about choked!!! It gets worse.... If I don't perform the service at the scheduled time it voids the lifetime warranty that they claim is the best in the nation. I was never told by the salesman that it would cost so much. I've had the car only two months. Now I have to come up with $568.00 or my warranty is void. That's insane!!! These people should be ashamed and exposed for the unethical practices. All they care about is making a lot of money. I would not recommend this company to anyone I know.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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