I typically bring my car to the original dealer for my 11 year old Mini Cooper convertible. At my latest service the car was diagnosed with a need for major repairs. The quote seemed extremely high so I called Simon’s as my daughter had some successful work completed there. I spoke to Simon and the estimate for the same work with new Mini parts was not insignificant but far more reasonable. Everything is working as it should and Simon’s will handle my car going forward.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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