I stopped for a tune-up which normally ends up costing arount $150. Rich wasn't going to charge anything because the odometer reading was only 11,000 miles and everything looked good. He agreed to change the oil & filter which cost $65. Most mechanics would charge $50 for just the inspection and then would do the rest of the work at full price regardless of the need. You can't beat the guys at Shelby Tire.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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