business image

Scott's Grand Junction Auto

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(16 Reseñas)
85

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
85
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Conveniently Located at 3206 E Road Clifton, Colorado, 81520, our Grand Junction auto repair facility sets itself apart from other auto mechanics, and is your best source for professional and reliable service.

Established in 1993, our highly skilled ASE certified technicians offer comprehensive knowledge and experience. You can be sure
Conveniently Located at 3206 E Road Clifton, Colorado, 81520, our Grand Junction auto repair facility sets itself apart from other auto mechanics, and is your best source for professional and reliable service.

Established in 1993, our highly skilled ASE certified technicians offer comprehensive knowledge and experience. You can be sure that your car will be handled with the latest diagnostics equipment and that everything done to your car will be explained to you in terms you will understand. We work on most American and Foreign vehicles including Audi, Honda, Kia, Hyundai, Lexus, Chevy, Ford, Toyota, Nissan, Acura, Saab, Subaru, Saturn, VW, Cadillac, Volvo, Mercedes Benz, BMW, Mini, Land Rover, Porsche and more.

We are a full service Grand Junction Auto Repair center that specializes in providing quality services. No job is too big or small. Scott's Grand Junction Auto is locally owned and managed providing superior products and services at a price that can't be beat!

Scott's Grand Junction Auto is a proud member of the Chamber of Commerce, and maintains an A+ rating with the BBB!
...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(970) 609-2886

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3206 E Rd Clifton, CO 81520

Afiliaciones

ASE
BBB
Technet
Reseñas de Scott's Grand Junction Auto's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(16 Reseñas)

NG
gravatar
Nick G.
Littleton, CO
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/13/2026
3
Technical service vs Customer service
Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off easy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.