While I was satisfied with the work that was done, I was very unhappy with the pricing of my repair. Having had extensive evaluation and repair by Scott's two months prior, I specifically requested replacement of my starter and a battery check only. I did not need or ask for a repeat of a "to do" list that I already had. Yet, I was charged $292.47 for "evaluation". An additional cost of $110.64 was charged for "shop supplies", which is an outrageous "tax" added to an already inflated bill. In fact, a base cost of $1000 for a starter is also very high. As mentioned, the quality of the work was acceptable, but "bring a large wallet"!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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