I have a 2001 vander plas jaguar… If I could give this place a negative star I would. This place plays Christian music in the lobby to gain your trust and they take advantage of pregnant and people who are struggling. I told this guy needed it for work what they did was change it piece by piece charging you $500 at a time It’s ready for pick up and ready to go. It’s not. He will make sure you pay and play stupid when obviously the the car is not ready….They will fix one thing and then tell you there’s another thing to fix they’ll take your money and scam you !!!! $1000 they charged me to change the housing thermostat and the radiator coolant reserve replacement . They’ll tell you it it’s ready to pick up and then the car will not be working. The jaguar emblem was broken off. And our gas cap went missing at this place!!! They again played stupid . Adrain tried to wordplay us and tell us what he did specifically what we needed when I specifically told him that we needed this car to go to Indio and back to Palm Springs. The car is in worse position than when we dropped it off….. . He called me at 4:45 and told me to come look at the car after closing and putting all his cars In the garage….closing at 5 knowing the car was not fixed!!!! We stated why isn’t there room in the garage obviously the car is not drivable Adrian lost his cool and He got mad and yelled I don’t care if you’ve spent $1000 or $25,000 after I stated that he did not fix the problem…..He wanted to leave our car out in the parking lot….. then he got someone to drive the car off property where he said it would be put in a garage, where it wasn’t left in a garage at all it was outside in a fenced area….They do not care about customers and will take advantage of you if you are low on money…… I will never my car here or recommend It doesn’t even accelerate anymore, and I barely was able to drive it off the lot worse conditions then we brought it in. God knows deep down this is wrong and if you don’t want to be hustled don’t go here. SMH what a nightmare
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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