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San Tan Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(15,186 Reseñas)
66

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
456
Total de ReScores
4.8
Promedio de ReScores
66
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

San Tan Hyundai is located in Gilbert, AZ, and easy drive from Mesa, Chandler, Tempe, and Phoenix. We have been the #1 Arizona Hyundai Dealer in both Sales and Customer Service for 3 years in a row! Call us or visit our website to schedule a Service visit. San Tan Hyundai is located in Gilbert, AZ, and easy drive from Mesa, Chandler, Tempe, and Phoenix. We have been the #1 Arizona Hyundai Dealer in both Sales and Customer Service for 3 years in a row! Call us or visit our website to schedule a Service visit.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(480) 517-5200

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
3252 S. Auto Way Gilbert, AZ 85297
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(15,186 Reseñas)

RT
gravatar
Ryan T.
Queen Creek, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/08/2024
0
Categoría: Service
Fuel pump fuse recall
I made an appointment to have the fuel pump fuse replaced after receiving a recall notice. I specifically mentioned what needed to be done when I made the appointment. I drove 30 minutes to the dealership and met the service rep who told me their computers had been down for several days and they could not replace the fuse. They also said they did not have the part but I could just stop by and get it done another time.

I called about ten days later to make sure they had the part before driving back out there. The rep said I would need to make an appointment to see if it needed to be replaced, then make another appointment to have it replaced. Why would there be a recall if the fuse didn’t need to be replaced? This place has no consideration for customers’ time and seems very disorganized. There needs to be a better system in place to notify customers of cancelled appointments if the “system is down.” No bueno.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.