This is the BEST auto care shop I’ve ever been to! Leo and the other gentleman working there (I forget his name) gave me the best customer service I’ve ever received from ANY business. I called Tuesday at noon when my exhaust pipe hanger broke and needed it repaired ASAP. They told me they were busy but I could bring it in and they’ll get to it as soon as possible. I took it in around 12 on Tuesday, got a call next day saying he was able to look and will order the parts but they should take two days to get there. Leo offered to temporarily tie the exhaust pipe up if I needed it to drive but I decided to wait it out. Then Thursday around noon I got a call from them to let me know my car was ready to be picked up! They did all of that with great attitude, immaculate customer service, in a very quick turn around considering the circumstances AND while it’s been 100+ degrees outside. I’d definitely recommend going here for any auto needs. I’ll definitely be back if any more issues arise with my car!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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