I brought my Veracruz in for two recall notices. Appointments were booked out two and a half months, but since Covid, I suppose that's normal. Staff was very friendly, from the man checking in my car, to the employee welcoming me into the facility, and the service provider behind the counter. The facility is dismal and drab and rundown looking. No amenities for the wait, only one chair to sit on, but again, the staff was cheery and pleasant. They were able to do one recall job, but couldn't diagnose why my airbag light was staying on. They said they could replace the airbag mechanism for $1500. No thanks! I hope my airbag will open when it's supposed to! Glad to hear they are moving to new facilities - the employees deserve a fresher place to work!

HEATHER L., Customer Relations Manager de Sacramento Hyundai respondió el 03/28/2022 03:52 PM

Hi Janice,

Thank you for taking the time to fill out our service review. We understand the facility is old and outdated. We have built a beautiful New store in the Elk Grove Automall. We are all very happy to be relocating to a New and Clean place.
We should be moving in by next month. Thank you for your 4 stars. We hope to earn 5 at your next visit!

Have a great week!

Heather Langston
Customer Relations Manager
FOLSOM HYUNDAI
ROSEVILLE HYUNDAI
SACRAMENTO HYUNDAI
916-293-4760 Ext 161
hdonato@hyundaistore.com

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