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Rt Clapp of Oak Ridge

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,276 Reseñas)
95

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing
Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing customers to review their vehicles' service history, schedule service appointments, and contact us 24-7.
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Categorías
Mantenimiento de automóviles, Reparación de automóviles, Taller de reparaciones
Contacto
(865) 482-2428

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1025 Oak Ridge Tpke Oak Ridge, TN 37830-8808
Reseñas de Rt Clapp of Oak Ridge's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,276 Reseñas)

HH
gravatar
HUGH H.
Oak Ridge, TN
GMC Sierra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2015
cliente verificadoCliente Verificado
Consistently Dependable Service
This is a general comment not related to a specific event. We have used RT Clapp over the years, both in Knoxville and Oak Ridge. Settled in Oak Ridge and now retired, this is where I take my vehicles. I do so because I have known the people out front for years. I like them, consider them friends, and I trust what they tell me. There have been a few tricky problems over the years. They always work with me and go out of their way to work on the same problem a little at a time if necessary until it gets solved. That is not the usual visit, but it is comforting to know they will stay with you on a problem until we can come up with a solution. For normal service calls, they are very accommodating to work out a schedule to get my vehicles in for repair. I am now older and retired and have issues getting around at times. They realize that and are great to help me out. They provide a loaner vehicle if needed, which is a huge help if you no longer keep multiple vehicles, which I no longer do.
And just as importantly, your prices are very competitive. I do no go to RT Clapp and come out feeling I have been skinned as I have been at dealerships. If a problem is serious, they call me to let me know the situation before they spend a lot of money.
I don't know how I could ask for better, more dependable service. From someone who has been in the mining and heavy construction business for over 40 years, surrounded by machinery all my working life, I can honestly say there is not a better service anywhere of which I am aware.
I am a customer for the rest of my life, and I appreciate how the group here in Oak Ridge has helped me.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.