business image

RSW Auto - Kinnelon

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(84 Reseñas)
88
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

RSW Auto Repair is a full-service automotive repair, service, maintenance, and performance facility, located in Kinnelon, New Jersey! Our team strives to offer both our customers and their vehicles with only the best. That process begins with our service advisors who have over 25 years experience each in the automotive industry. RSW Auto Repair is a full-service automotive repair, service, maintenance, and performance facility, located in Kinnelon, New Jersey! Our team strives to offer both our customers and their vehicles with only the best. That process begins with our service advisors who have over 25 years experience each in the automotive industry. Understanding your goals is their main priority, and thus allows our team of technicians to go above and beyond to always exceed your expectations. ...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(862) 305-8862

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1167 New Jersey 23 Kinnelon, NJ 07405
Reseñas de RSW Auto - Kinnelon's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(84 Reseñas)

YK
gravatar
Yanal K.
Kinnelon, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2025
cliente verificadoCliente Verificado
10
Experience
Good knowledge and professional service at its best.
Craig W. de RSW Auto - Kinnelon respondió el 04/08/2025 11:47 AM

We appreciate your feedback and are glad to hear that you experienced our knowledgeable and professional service. At RSW Auto - Kinnelon, we strive to make sure our expertise shines like a freshly polished hood. If you ever have any questions or need assistance, don’t hesitate to reach out. Your satisfaction is the fuel that keeps us going.


SR
gravatar
Surekha R.
South Brunswick Township, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
10
Excellent service
Excellent service, very professional, would recommend to my friends
Craig W. de RSW Auto - Kinnelon respondió el 04/01/2025 08:53 AM

We appreciate your positive feedback and are delighted to hear that you had such a great experience with us. Our team takes pride in providing professional service and it's wonderful to know that you would recommend us to your friends—consider us your auto repair wingman! If there's anything else we can do for you, just let us know. Happy driving!


FA
gravatar
Frank A.
Riverdale, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2025
cliente verificadoCliente Verificado
10
Audi
Thank you!
Craig W. de RSW Auto - Kinnelon respondió el 04/01/2025 04:55 AM

We appreciate your shout-out! It may be short and sweet, but it shows big support. If you need anything else or have questions in the future, feel free to reach out. We're here to help with a smile!


GK
gravatar
grover k.
Kinnelon, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2025
cliente verificadoCliente Verificado
10
2nd opinion saves a couple thousand dollars on repairs.
Dealer diagnosed head gasket leak.
RSW replaced radiator, timing belt and control arm for two thousand dollars less than dealer's estimate.
Matthew L. de RSW Auto - Kinnelon respondió el 03/17/2025 09:33 AM

We’re glad to hear that you had a positive experience with us! It sounds like we not only fixed the head gasket leak but also saved you a chunk of change in the process. With all the parts replaced, your car must feel like it's got a new lease on life. We appreciate you trusting us with your vehicle’s care; we strive to keep everything running smoothly and affordably—minus the surprise mechanics’ clauses. If there’s anything else you need, just let us know!


FS
gravatar
Freddy S.
West Milford, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2025
cliente verificadoCliente Verificado
10
RSW IS THE BEST!
Flat rates, no BS!!! Love it!!!!
Matthew L. de RSW Auto - Kinnelon respondió el 03/14/2025 09:33 AM

We're glad to hear that the flat rates made your experience a breeze! Cutting through the BS is our specialty. If only we could work that magic in other areas of life—like figuring out why socks disappear in the dryer. If you need anything else, just let us know!


Cliente verificado
Montville, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
10
Great Service at a Fair Price
Very satisfied with service provided at a fair price. All representatives seemed knowledgeable and treats customers well.
Matthew L. de RSW Auto - Kinnelon respondió el 03/08/2025 09:32 AM

We appreciate your feedback and are happy to hear that you had such a positive experience with our team. It's always great to know that our efforts to provide knowledgeable service and fair pricing are hitting the mark. We're here to make car care as painless as possible, so if you ever need assistance again, don’t hesitate to reach out—after all, every car deserves a little TLC!


SY
gravatar
Steven Y.
Butler, NJ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/07/2025
0
Very disappointed
My car went in for a clutch job but unfortunately it wasn't done correctly. The seals in my car were not replaced and the oil leaked out. Now I have to bring it to another place. A real transmission place to get it fixed

JR
gravatar
Jason R.
Oakland, NJ
2019 Mercedes-Benz C43 AMG
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/01/2025
cliente verificadoCliente Verificado
10
Great team and work.
They were able to get the rim done and with insurance. Very detailed and great communication.
Matthew L. de RSW Auto - Kinnelon respondió el 03/02/2025 09:32 AM

It's great to hear that we could assist you with the rim repair and that the process went smoothly with your insurance. We strive to keep communication clear and precise—after all, we want to avoid any mixed signals. If you have any more needs in the future, we're just a call away (or a text, a carrier pigeon... you get the idea). Your support means a lot to us!


MT
gravatar
MOHAMED T.
Bloomingdale, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2025
cliente verificadoCliente Verificado
10
Excellent Work and Excellent Customer Service
I had to Change the Engine in my car, and RSW Professional Staff did an excellent job with an honest work and reasonable cost. They even gave me Veteran's Discount.
I must say that I TRUST RSW for all my car needs and recommend them to all my family and friends.
Great Job Guys, and will be Back.
Matthew L. de RSW Auto - Kinnelon respondió el 02/15/2025 09:33 AM

We appreciate your feedback and are delighted to hear that you had such a positive experience with our team. Changing an engine can feel like a very ambitious project, and it sounds like we hit the nail on the head with our service, honesty, and even managed to sprinkle in a little veteran’s discount magic. Your trust in us means a lot, and recommending us to your family and friends is the highest compliment we can receive. Rest assured, we will keep revving up the good work for you. Catch you on the next pit stop!


SY
gravatar
Steven Y.
Kinnelon, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2025
cliente verificadoCliente Verificado
10
Great customer service
The staff was very helpful in explaining everything. They help me along the way on a couple issues I had with my phone. They were very cordial and helpful throughout the whole entire session.
Matthew L. de RSW Auto - Kinnelon respondió el 02/02/2025 09:33 AM

It's fantastic to hear that our staff was on their game, ready to help you tackle those tech issues! Explaining things can sometimes feel like speaking in a foreign language, so we're glad our team could break it down for you. If you have any more questions or tech hiccups in the future, don’t hesitate to reach out—no secret decoder ring required!


PR
gravatar
peter r.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2025
cliente verificadoCliente Verificado
10
Jaguar XE
These guys are the best. Explained my situation and they were honest and up front through the entire process. Providing updates and great explanations. 100% They clearly take pride in what they do here.
Matthew L. de RSW Auto - Kinnelon respondió el 01/19/2025 09:33 AM

We really appreciate you taking the time to share your experience. It sounds like we hit the nail on the head by being honest and communicative—just like a good mechanic should. It's fantastic to know that our team's pride in their work shines through! If you have any more car-related adventures, you know where to find us.


KD
gravatar
Killraine D.
Jersey City, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2025
cliente verificadoCliente Verificado
10
Fastest Oil Change
Love this location. So professional
Craig W. de RSW Auto - Kinnelon respondió el 01/14/2025 12:49 PM

We're delighted to hear that you love our location and appreciate the professionalism of our team. We aim to provide top-notch service that makes your experience smooth and enjoyable. It's great to know we're hitting the mark! Thank you for your business.


CS
gravatar
CARL S.
Butler, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2025
cliente verificadoCliente Verificado
10
My 2002 Escalade The Day After Christmas
Christmas night I heard a clunk coming from my front end of my older but still loved Escalade. RSW was the only shop in the area that was able to check it out for me and fix in by the next day. Just in time for family coming in from out of town.
Great job! Thank you!
Matthew L. de RSW Auto - Kinnelon respondió el 01/02/2025 09:31 AM

It sounds like your Escalade pulled a little holiday drama, but we’re glad we could turn that clunk into a cheerful hum just in time for family festivities. If cars could have feelings, your Escalade might just be sending us a thank you card! We appreciate you choosing RSW Auto for your automotive needs and are here for any future adventures or misadventures your ride may have. Safe travels!


FA
gravatar
Frank A.
Riverdale, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2024
cliente verificadoCliente Verificado
10
Tires
Thank you!
Matthew L. de RSW Auto - Kinnelon respondió el 12/28/2024 09:32 AM

We're happy to hear from you! A simple "thank you" packs a punch, and it’s all about the good vibes here at RSW Auto - Kinnelon. If you've got more to say or any questions, feel free to swing by and let us know what’s on your mind. We’re always ready to chat about cars and anything else that gets your wheels turning.


MT
gravatar
MOHAMED T.
Bloomingdale, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2024
cliente verificadoCliente Verificado
10
excellent and professional service
We appreciate the quality work and the detail that was done for my car.
I found RSW Auto to be skilled and knowledgeable.
I had my engine taking out and replaced with on time as promised was done.
I also appreciate that they also honor U.S. Veterans with special discount.
I do recommend RSW Auto and I will be your customer for all my needs and I am telling others including my family to come to RSW Auto for their car services.
Matthew L. de RSW Auto - Kinnelon respondió el 12/28/2024 09:32 AM

It's fantastic to hear that you had a great experience with us! We pride ourselves on the quality of our work and attention to detail, so it’s always nice to see that recognized. Getting an engine out and replaced on time deserves a round of applause (and maybe a dance)! We're especially glad you appreciate our support for U.S. Veterans. They truly deserve the best, and we’re honored to show our gratitude in any way we can. Thanks for spreading the word to your family and friends; we’ll do our best to keep the good vibes rolling!


Mostrando Reseña 1 - 15 de 84 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.