business image

Rowe Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,047 Reseñas)
62

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
62
Total de ReScores
4.5
Promedio de ReScores
62
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Rowe Hyundai Our reputation drives us! Rowe Auburn Motors, located in Auburn, ME, has been providing customers with quality automotive services since 1922! Let our Service Technicians take care of all of your vehicle maintenance and repair needs. We offer a Owner Advantage Rewards program, Free Shuttle Services, and more! At Rowe Hyundai Our reputation drives us! Rowe Auburn Motors, located in Auburn, ME, has been providing customers with quality automotive services since 1922! Let our Service Technicians take care of all of your vehicle maintenance and repair needs. We offer a Owner Advantage Rewards program, Free Shuttle Services, and more!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(207) 784-2321

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
699 Center Street Auburn , ME 04210
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,047 Reseñas)

Cliente verificado
Poland, ME
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Oil Change /Tire rotation
Excellent friendly staff-Appointment scheduling a little longer to make (2 weeks)
DEAN S. de Rowe Hyundai respondió el 03/29/2022 05:26 AM

Thank you for the 5-star rating.

We respect your request for anonymity, but wanted to take a moment to let you know that we are aware of the delays with scheduling. They are many after effects in place since the coronavirus pandemic that are affecting all businesses. When the manufacturers were forced to shut down their plants that creates shortages in parts and at this time we are still dealing with multiple back orders and shipping delays.

We have had customers vehicles on our lots for months awaiting parts, and they take priority over everything else because those customers need their vehicles back. We appreciate your understanding of how this affects our scheduling system.

The advisor should have taken more time to review the multi-point inspection report with you prior to leaving. That is being addressed internally. We appreciate your fedback and we are correcting the issues that we can control.

Stay safe and stay well.

Dean Swindler
Digital Marketing Manager
Rowe Hyundai

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.