At Rowe Hyundai Our reputation drives us! Rowe Auburn Motors, located in Auburn, ME, has been providing customers with quality automotive services since 1922! Let our Service Technicians take care of all of your vehicle maintenance and repair needs. We offer a Owner Advantage Rewards program, Free Shuttle Services, and more! At Rowe Hyundai Our reputation drives us! Rowe Auburn Motors, located in Auburn, ME, has been providing customers with quality automotive services since 1922! Let our Service Technicians take care of all of your vehicle maintenance and repair needs. We offer a Owner Advantage Rewards program, Free Shuttle Services, and more!
Cliente VerificadoThank you for your feedback - We will respect your request for anonymity.
In review, each time that a customer comes in for service,we, like every other service center, perform what is called a multi-point inspection on your vehicle. During the inspection, they inspect the brakes, tire treads, sway bars, torsion bars, wipers, lights, and much, much more. When you pay for the service that you came in for, the service advisors review the results of the multi-point inspection with you.
The information they provide is to make you aware of recommended service and / or repairs that typically will need to be done in the future. If there is a safety concern, they advise you prior to completing any service you cam in for. Feel free to speak with the service manager or your service advisor during your next visit for a better explanation.
We appreciate your loyalty to the dealership. We wish you and yours all the best throughout the year. Stay safe and stay well.
Dean Swindler
Digital Marketing Manager
Rowe Hyundai
When I came to the counter with my keys, the counterperson had a list of three time consuming service suggestions. If there are suggestions for needed service, I want to know what they are when I make the appointment, NOT when I have allowed a certain amount of time and much more time consuming work is suggested. Kinda reminds me of the old Prompto trick of pulling out the air cleaner and wandering over to the waiting area with a sad look pushing a replacement air cleaner. Prompto doesn't do that any more, and your policy on that should change.