Route 60 Hyundai’s certified technicians are here to ensure your Hyundai runs well for the road ahead.Route 60 Hyundai’s certified technicians are here to ensure your Hyundai runs well for the road ahead.
Spoke to young lady in advance and invited to come see used cars. Upon arrival, no one smiling. Salesman reluctantly led me to the nice lady. Told her just need transporation for under 20K. She comes back with a young man who insists I take a ride in a new car. Refuse saying just want to see the advertised specials. Lady leaves the building. He comes back again urging me to test drive another new car. Asked price, tells me he is not a salesman. Tell him nothing personal and sure the car runs well, but here for a used car requesting to speak with the manager. He comes out without introducing himself offering help without a smile. I show him the advertised car on my cell phone. Sarcastically he replies you don't have to put it in my face. Respond are you going to show me this car, yes or no? Directs me to door exclaiming in earshot of all staff and customers alike, I won't be disrespected. Saying as I leave, you're not being disrespected, you are just too defensive. Horrible!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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