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SureCritic / Reparación de automóviles europeos / Roundel Motor Werks
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Roundel Motor Werks

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,714 Reseñas)
90
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5
3
Total de ReScores™
3.7
Promedio de ReScores™
90
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles. RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles.

Categorías
Reparación de automóviles europeos, Reparación de automóviles de importación, Taller de reparaciones
Contacto
(774) 269-0950
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8 Victory Dr Sandwich Sandwich, MA 02563
Obtener Direcciones
Reseñas de Roundel Motor Werks'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,714 Reseñas)
Escribir una Reseña
Reseñas Recientes
J+
gravatar
Joe +.
East Sandwich, MA
Volkswagen Jetta Sedan
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2026
cliente verificadoCliente Verificado
9
Excellent communication w/the owner !
Slight misunderstanding at the front desk was quickly cleared up by the owner (Pat).
Pat is not only professional, but personable-and-a brief conversation cleared up any of my concerns.
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/15/2026
0
Drop this vehicle off for a timing chain and cut it back with a check engine light on
I have to be completely honest I’m very disappointed. It went in there to change the timing chain (or belt I can’t remember which one) and you recommended changing the water pump at the same time. That did make sense and we agreed to do the additional work.
However, when you completed the new timing chain and water pump, you called to tell me that I had a check engine light on. THIS VEHICLE DID NOT HAVE A CHECK ENGINE LIGHT ON WHEN I DROPPED IT OFF !
We agreed to make an attempt to repair the issue. That account cost me slightly more than $200. When you called to tell me that you needed to replace a part, you quoted me one amount and then build me for another. Your explanation was the part you were going to purchase was no longer available and you had to buy a part that was more money than the original.
The total repair for this check engine light exceeded $1100.0 (the $200.00 to make the attempt to repair without the part and then $900.00 with the new part.
I am a bit of a Volkswagen diesel junkie and use these vehicles to commute back-and-forth to my property 305 miles away on a regular basis. This is the third diesel vehicle. I have brought to a facility to replace the timing chain as a precaution.
It’s extremely unlikely I will ever be back.

Again-I dropped it off with no check engine light on, you did the repair and a check engine light occurred. Then you build me an additional $1100 to fix the check engine light issue….. that stinks!
Patrick M., Owner de Roundel Motor Werks respondió el 05/15/2026 09:23 AM

Hi Joe,
Thank you for taking the time to discuss this with us this morning. I am glad we were able to find a resolution to this issue. I hope you continue to get years of service from your VW diesel. Should any issues ever arise, let us know. We will be happy to look at it. 
Pat,

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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