Reseñas que incluyen

Oil Change 182

Rosen 139

Rosen Hyundai 110

Problem 80

Care 55

Reseñas Recientes

L S.

Chicago, IL

05/07/2022

Poor customer service

They don’t care about their customers. The paint on my roof and hood of my car began chipping about a year ago and even more a few months ago. I had HUGE gray spots on my car. It looked terrible. I took it back to the dealership and one of the lady’s that was working in service was very rude and told me “we already looked at your car, Jeff is going to call you”. This was my first time here and she thought I was someone else. So obviously there were more white Hyundai Elantras coming in for the same problem. Rosen only paid 75% of the paint job and on top of this they wouldn’t provide a car because they didn’t have any “due to the pandemic”. The paint job took 9 days and I didn’t have a car the entire time. Very unsatisfied with their customer service and I don’t recommend buying a car from them. They don’t take care of their customers.

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