Toni said she loves the business. She has been a customer for 10 years and they have always repaired what needs to be repaired and keep her informed on what needs to be done.
Michelle said the she has used the business for 30 years, they are very good. Her vehicle was ready earlier than promised and she recommends them all the time.
To sum it up, my car came back worse than it went in due to their mechanic being lazy if you'll call it and not adding something as simple as a washer. I had to talk to the owner because when I took it back the first time his guys said "Its nothing" and as I drove the problem proceeded to get worse. If you happen to be in the area, Twins Auto around the corner is awesome. May have to wait a while, that's because everyone knows they do good work. Went to Rons 1 time and it was just horrible. You are better off driving your vehicle in the bad condition it is in, than go there and get it back and get it back running worse than before. They'll say.. " It's nothing, it's fine".. Then try to talk you into spending more money. Very unproffesional, I' ll rather let a blind monkey with prosthetic arms work on my car before I let them attempt to scam me again.
Andrea said the business has been in the area for a long time so she thought she would have good service there. They helped her right away, they explained the issues her vehicle had, and she was on her way.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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