I found Rocky's Miatamotive through the San Diego Miata Club. My Mazda had a problem passing smog and I wanted someone who is familiar with Mazdas to work on it. Although I didn't own a Miata, he was more than happy to work on my 2003 Protege5 Sport wagon. We set a date to drop off the car the week of Thanksgiving. He gave me an initial quote and would advise me on the phone once the diagnostics had been done. He phone that afternoon, told me the problem and was quoted a figure that I agreed upon. He had to order a part and being the holiday, I didn't expect to get my car back until the following week. To my surprise he phoned me on that Saturday to inform me my car was ready to pick up and the amount was exactly as he had quoted. He referred me to another shop to run my smog test again and it passed with flying colors. Thanks to him, I was able to register my car. He was a life saver.
The shop was wonderful to work with. They always kept in touch with me every step of the way and he stayed on budget without gouging me with unnecessary repairs like some shops I have dealt with in the past. Very honest and trustworthy.
Rocky's Miatamotive will be the only place I will take my car to. I highly recommend this shop to anyone and will refer other Mazda owners her as well.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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The shop was wonderful to work with. They always kept in touch with me every step of the way and he stayed on budget without gouging me with unnecessary repairs like some shops I have dealt with in the past. Very honest and trustworthy.
Rocky's Miatamotive will be the only place I will take my car to. I highly recommend this shop to anyone and will refer other Mazda owners her as well.