I have had my car and my wife's car in for service over the last couple months. The staff is nice enough, but I keep having to take the cars back to get the repairs finished properly. My car has been in 6 times for 2 problems...one of which is still not resolved and my wife’s car is going back this week for repair work on the AC they did last month. They can't seem to get stuff right the first time. We have spent easily $3500 in the past few months.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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