I've been going to rk for about 3 yrs now and they do good work at a good price as well as not minding if i get my own parts which is great. That being said the reason I didn't give a higher rating is that whenever I bring my vehicle there I always have to call them to find out if its done or not. In addition to that the last time I had my vehicle there the job took 8 hrs but they had it for 4 days??? Look I don't care if you're doing other jobs etc... just tell me the real reason. But, like I said, you'd be hard-pressed to find anyone doing as good work for the price. Sometimes I'm disappointed with the communication but when I do pick up my vehicle I'm satisfied, and usually very satisfied. Plus Ron is great, I always like it When Ron is there and you get to talk to him.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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