My Dad went to Rizzco, when Mike owned it, for over 25 years. He would drive from Camarillo to have Mike service his Mercedes. I have also gone to Mike, all of my adult life. Since Mike sold Rizzco, it has gone downhill. I have tried to go here with the new owner with an open mind. This place is now a complete rip off. They kept my car for over a week. After that, I paid $839 for a new alternator. I went to drive my car and it still wasn’t running. Then the owner said it needed a new battery. Let’s add an additional $400 that was not diagnosed. Now, my car has been there 10 days. The time before this, I came in for service B. It was supposed to be approx $300. When I came to pick up my car, it was $1200. I never was contacted with the additional service done. This is unacceptable and from now on, we will get our service at Walter’s. It’s worth a bit extra to have communication and transparency.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
