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Riverside Hyundai Rome

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(778 Reseñas)

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
13
Total de ReScores
4.4
Promedio de ReScores

Detalles del Negocio

Acerca de

Riverside Hyundai is located in Rome, GA. Our service center is staffed with expert technicians who provide quality repair and maintenance services. Call or email us to set up your next appointment today. Riverside Hyundai is located in Rome, GA. Our service center is staffed with expert technicians who provide quality repair and maintenance services. Call or email us to set up your next appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(706) 378-2259

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 5:30 PM
Sun
closed
* Eastern Time (Us & Canada)
100 Highway 411 East Rome, GA 30161
Reseñas de Riverside Hyundai Rome's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(778 Reseñas)

Cliente verificado
Lindale, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
No One Wanted to Fix My Vehicle Properly
It took the dealership more than 7 months to diagnose and replace an engine which was consuming too much oil, yet was under warranty. The service personnel literally made me return to the dealership approximately every 10-14 days to have the oil topped off, from March to July, before replacing the engine. Then, they twice lost the oil consumption testing paperwork and asked if I might bring them my copy of the paperwork in order to provide a copy to the manufacturer, justifying the necessity in replacing the engine. Finally, the engine was replaced and less than 2 weeks later the check engine light came on. As another local dealership was to take over the Hyundai dealership within a week, Riverside refused to service my vehicle. This is despite the fact I spent hours over many, many days bringing my car into the dealership, at their request, while they took more than 4 months to fix my problem after they spent more than 3 months to diagnose my problem in the first place.
No Recomendado
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.