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SureCritic / Taller de reparación de Firestone / River Oaks Firestone
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River Oaks Firestone

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,037 Reseñas)
96
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.3/5Calificación general 3.3/5Calificación general 3.3/5Calificación general 3.3/5Calificación general 3.3/5
Reseña Original
Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5
4
Total de ReScores™
3.3
Promedio de ReScores™
96
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today. From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today.

Categorías
Taller de reparación de Firestone, Venta y reparación de neumáticos, Mantenimiento del coche
Contacto
(713) 621-2040
Visitar Sitio Web
Open
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3701 Westheimer Rd Houston, TX 77027-5221
Obtener Direcciones
Reseñas de River Oaks Firestone's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,037 Reseñas)
Escribir una Reseña
Reseñas Recientes
TW
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TRACI/JOHN W.
Houston, TX
Mercedes-Benz SL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2025
cliente verificadoCliente Verificado
10
They’re so efficient and nice. Very clean. I was running late to pick up my car and they waited for me.
My tire kept leaking and no one could figure it out. I went to River Oaks Firestone and within less than an hour they found the leak and fixed it. So efficient and clean. Very polite.
PS
Paul S.
Houston, TX
Mercedes-Benz S550
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
Categoría: Service
Paul said Robert is really good.
Recomendado
RC
Rogelio C.
Freer, TX
Jeep Gladiator
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2025
cliente verificadoCliente Verificado
Categoría: Service
Rogelio said they were fast and helpful.
Recomendado
Cliente verificado
Houston, TX
Toyota Highlander
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2025
cliente verificadoCliente Verificado
10
Fast and Friendly Service
I was going on a trip and found a nail in a tire that morning. I called and they worked me in. The whole process from call to fix took about 40 minutes and I was able to go on my trip with almost no delay.
EDDIE S. de River Oaks Firestone respondió el 03/05/2025 09:23 AM

We appreciate your trust. 

have a safe trip 🌹

MH
Mike H.
League City, TX
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
Categoría: Service
Mike said he was heading to a different place but passed this business. He is so happy he did that, they picked him up and gave him a ride, they did exactly what he needed them to do. He couldn't ask for anyone better.
Recomendado
EDDIE S. de River Oaks Firestone respondió el 03/05/2025 11:56 AM

Thank you for the opportunity to serve you. We are so grateful for your visit and looking forward to serving you in any way possible.
Thank you so much 🌹

MB
Mark B.
Houston, TX
Toyota Avalon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
Categoría: Service
Mark said he is a loyal customer who knows where to go when service is needed, and he will return.
Recomendado
EDDIE S. de River Oaks Firestone respondió el 03/04/2025 06:28 AM

Thank you for your visit!
we truly appreciate your business and trust... We are looking forward to serving you always.
🌹

Cliente verificado
Houston, TX
Mazda CX-9
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
PhD in car noises
Eddie and his team have all the expertise needed to fix anything on your car.
On my last visit, they did troubleshoot what was wrong with my Mazda just by listening to the engine noise for 15 secs. And they were right.
My family has four cars, and everything we threw at them so far, they were able to fix. Whether it is a 1979 Fiat or a 2020 Porsche.
EDDIE S. de River Oaks Firestone respondió el 03/04/2025 06:29 AM

Thank you 🌹
Thank you 🌹 THANK YOU VERY MUCH ❤️

AP
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ANDRE P.
Houston, TX
Porsche Macan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2025
cliente verificadoCliente Verificado
10
A great alternative to Porsche dealership
Dealership gave me a ludicrous quote for a brake job.
These guys maintain Porsche Mercedes and other German brands and know what German parts are needed and how to do it properly.
Give them a chance and you won’t regret.
EDDIE S. de River Oaks Firestone respondió el 02/25/2025 12:12 PM

Thank you so much for your kind words! We are so grateful for your kindness and very thankful to be able to serve you and family.
We truly appreciate your trust in us 🙏🏻❤️

NA
Nancy A.
Katy, TX
GMC Terrain
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2025
cliente verificadoCliente Verificado
Categoría: Service
Nancy said the staff was very friendly, helpful and very welcoming.
Recomendado
EDDIE S. de River Oaks Firestone respondió el 01/27/2025 07:11 AM

Thank you so much for trusting us! We are so grateful for your business. 

Thank you 😊 

HH
Hyerim H.
Houston, TX
Honda CR-V
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2025
cliente verificadoCliente Verificado
Categoría: Service
Hyerim said it was the best service and fast.
Recomendado
EDDIE S. de River Oaks Firestone respondió el 01/27/2025 07:09 AM

We appreciate your visit and trust. Thank you for your Kind words 😊

TR
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THOMAS R.
Houston, TX
Chevrolet Suburban
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2024
cliente verificadoCliente Verificado
10
Excellent service and attention
Excellent service and attention
EDDIE S. de River Oaks Firestone respondió el 12/10/2024 08:26 AM

Thank you for your kind words!
it's always a pleasure to serve you.

JB
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JOHN B.
Houston, TX
Lincoln MKX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2024
cliente verificadoCliente Verificado
10
Very good
Very happy with the service
EDDIE S. de River Oaks Firestone respondió el 12/09/2024 10:00 AM

Thank you so much ? 

Cliente verificado
Houston, TX
Nissan Murano
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2024
cliente verificadoCliente Verificado
10
Very thorough check of car
Appreciate the thorough check of car for long trip
EDDIE S. de River Oaks Firestone respondió el 12/05/2024 06:50 AM

We always enjoy seeing you Coach! It's always a pleasure.. ❤️

TH
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TERRY H.
Houston, TX
BMW X5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2024
cliente verificadoCliente Verificado
10
The Very Best!
Eddie is a hands-on owner and manager. He ensures that your needs are met with quality work and personal, caring service. Robert is courteous and prompt with an estimate, as well as scheduling. They explain what is needed and upon completion even show you the replaced parts. They will never do work that is unnecessary and even explain what may be needed in the future.
EDDIE S. de River Oaks Firestone respondió el 12/04/2024 07:46 AM

Thank you so much for trusting us over the years . 

We are so grateful for your kindness and nice words.
❤️

MH
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MICKEY P H.
Houston, TX
Toyota Land Cruiser
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2024
cliente verificadoCliente Verificado
10
Mickey H
Great service and nice people.
EDDIE S. de River Oaks Firestone respondió el 12/04/2024 07:47 AM

Thank you for your feedback. We always enjoy your visit with us ❤️

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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