This was my first experience with Ripon Auto. My oil change was done quickly and professionally.
While I waited I had a window into the daily activity of the shop. I overheard as Adam spoke to customers. He gave them information about their cars without pushing service or repairs. I overheard him let a customer know they could still drive it and it would be okay and what to look for as a part might start to deteriorate. I was extremely impressed with the honesty. I will be back!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
While I waited I had a window into the daily activity of the shop. I overheard as Adam spoke to customers. He gave them information about their cars without pushing service or repairs. I overheard him let a customer know they could still drive it and it would be okay and what to look for as a part might start to deteriorate. I was extremely impressed with the honesty. I will be back!