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Rick Case Hyundai Duluth

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(2,844 Reseñas)
69

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
160
Total de ReScores
4.7
Promedio de ReScores
69
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance. Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(770) 476-2800

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3190 Satellite Blvd Duluth, GA 30096
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(2,844 Reseñas)

CU
gravatar
Chandra U.
Alpharetta, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/15/2026
0
Categoría: Service
**Scammers and Very rude Customer Service! Stay Away!
I have been a regular customer at Rick Case Hyundai, Duluth, primarily due to its proximity to my workplace. However, interactions with Service Advisor Andre Johnson have consistently been challenging, as he tends to be very difficult and rude, it always has been a challenge when faced with him.
On one occasion, I experienced malfunctioning sensors immediately after having my rear bumper repaired. When I brought the vehicle in, they asked me to replace two rear and two front sensors, even though nothing happened to the front sensors till then, asking for an exorbitant charge of $4,500. The service fees alone was $750 for replacing each set of sensors. They couldn’t justify why I had to do for the front, and their technician admitted there may not be any problem with the front ones and would like to do it for the rear first.

Ok, let’s see the funny part! They said that they need to run the car for 3 hrs to tune the replaced sensors. They charged $750 per each set replacement, this means that instead of replacing all the four together and run car once, they chose to run separately per each set of sensor. I decided to let go the $300 they charged for their false investigation and moved out.

They could have been more creative to charge $750 per each sensor, meaning they could have charged $3000 for 4 sensors, thank Got they are yet not so smart, lol!

STAY AWAY FRON RICK CASE HYUNDAI, DULUTH! HOWEVER, OTHER RICK CASE CENTERS ARE QUITE PLEASANT!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.