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Richie's Automotive & Cycle Connection, Inc.

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(451 Reseñas)
80

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores
5.0
Promedio de ReScores
80
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We are a full-service owner-operator company.Our staff is well trained and equipped to handle all of your towing, auto repair and roadside assistance service needs. We also offer NC State Inspections, oil changes, tire rotations and much more! We are a full-service owner-operator company.Our staff is well trained and equipped to handle all of your towing, auto repair and roadside assistance service needs. We also offer NC State Inspections, oil changes, tire rotations and much more!

Categorías
Reparación de automóviles, Cambio de aceite, Servicio de remolque
Contacto
(252) 234-0303

Horario del Negocio

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 1:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
720 Goldsboro St S SW Wilson, NC 27893

Afiliaciones

AAA - Approved Auto Repair
ASE
Reseñas de Richie's Automotive & Cycle Connection, Inc.'s
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(451 Reseñas)

MD
MICHAEL D.
Wilson, NC
Not Specified:INDIAN MOTORCYCLE SCOUT BOBBER 60
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/15/2026
cliente verificadoCliente Verificado
0
Cosmetic Bike Repair
I brought my bike to Richie’s in November 2025 to address some cosmetic issues. I was told they were about 2 weeks behind, which I was fine with given limited options in the area. However, it took 3 weeks just to receive a quote and confirmation that they would work on my bike. I provided all parts myself and was quoted 8 hours of labor.

Over the next 3 months, I was repeatedly told my bike would be ready shortly. I finally received it in March 2026. When I picked it up, I was cleared to drive it home, but the battery was completely dead. Upon charging it and taking a test ride, I discovered that neither brake was responsive. While the brakes were not part of the work done, it was concerning that this was not caught or flagged before I left.

The owner/lead mechanic was a nice lady who seemed to be trying her best with a huge workload. I do admire her attempt to engage in the niche work that my bike required and for this I’m grateful. I will admit the cosmetic damage repaired came out great—just not enough to justify the complications faced.

Due to the lack of clear communication, missed timelines, and safety oversights, I cannot recommend Richie’s and will not be returning.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.